STORE POLICY

STORE POLICIES – NOORYVA BRAND

We currently offer Cash on Delivery (COD) across Pakistan for your convenience.
Online payment options may be introduced in the future.

Orders are processed after confirmation to ensure accuracy and customer satisfaction.

Cash on Delivery (COD) Policy

Cash on Delivery is available in most cities across Pakistan.
Customers are requested to keep the exact amount ready at the time of delivery.
Refusal of orders without a valid reason may result in order restrictions for future purchases.

Order Confirmation Policy

All orders are confirmed via phone call, WhatsApp, or email before dispatch.

Orders that cannot be confirmed may be delayed or cancelled

Delivery Policy

Delivery time usually ranges between 3–7 working days, depending on the destination city.
Delivery charges vary by location and are shown at checkout.

Return & Exchange Policy

Returns or exchanges are accepted only in case of damaged, defective, or incorrect items.
Requests must be made within 48 hours of receiving the order.

Items must be unused and in original condition.

Cancellation Policy

Orders can be cancelled before dispatch by contacting our support team.
Once dispatched, cancellation requests may not be accepted.

Customer information is kept strictly confidential and is used only for order processing and communication.
We do not share personal data with third parties.

Product Disclaimer

Product colors may slightly vary due to lighting and screen resolution.
Measurements may have minor variations.

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments